Getting Back in the Swing of Things: Managing Thousands of Spam Comments

by Kevin on April 15, 2009

Whenever you take a leave of absence from your blog, you essentially tell the spammers to flood in and take control of your blog. Even though there are advanced methods of preventing spam through plugins, there will undoubtedly be people who are able to get through, such as messages through humans that you might not necessarily approve of. You don’t even have to be “away” from your blog, just absent from the routine task of emptying the spam queue and making sure that no spam has gotten through.

At times, spam becomes so obtrusive that you feel as though you will never be able to get back to posting again. There are so many spam comments that they outweigh the legitimate, relevant comments. Even the most recent posts have hundreds of spam comments.

Caught Spam

Nearly as soon as your blog is indexed by search engines, it will begin getting spam comments day in and day out. Without any spam protection, you will find it even more difficult to even go about one day without spending hours trying to separate the good and bad comments.

Time Management for Spam

If you find the time to devote to managing spam, spend it “mass deleting” your comments. This is the best way to manage comments, as your spam protection service will typically be 80% accurate in analyzing the spam and legitimate comments. These comments will be displayed within a separate Spam Comments page of your blog system.

If you don’t really have the time, it might be necessary to just let the spammers win. I hate saying this, but there are millions of spam comments out there distributed among thousands of blogs, all of which contain spam comments on their older posts, which have been neglected and have been targeted more by automated spam generators.

Ensuring that Spam Doesn’t Build Up Again

After you’ve spent time managing thousands of spam comments, you’ll find you that you never want to see a spam comment again. I covered this last year, but these are some more general management tips.

Here are some tips to ensure that spam doesn’t build up, even when you are away from your blog:

  • Make sure that you use multiple forms of spam protection to ensure that you catch a majority of the spam comments.
  • Don’t neglect the spam comments area of your blog. Doing so will allow some of the more advanced spammers to be able to get through to your actual blog.
  • Use a strict policy for any potential abusers of your comment system.
  • Use an external system, such as Disqus, which may have their own system for managing spam comments, if you do not like the way your current system works.

Conclusion

Keeping tabs on the level of spam on your blog is extremely important. When the average user sees spam within the comments area of your blog, it indicates that your blog has been neglected. This is negative for both the success of your blog in both the short- and long-terms.

Just keeping tabs on your spam comments isn’t where you are able to stop. You have to ensure that you don’t spend too much time managing comments, but that you have a system of preventing them from appearing on your blog in the future.

2 comments

Dealing with spam is easy if initial setup is done right (no, enabling Akismet is anything but doing it right).

1. Whitelist known commenters, moderate all first comments.
2. Look what type of spam you are getting, choose/find/code solution that is most effective with dealing exactly such spam.
3. Repeat 2 if type of spam changes.

When my blog got to 100-150 spam comments a day I spent few hours looking through what spam I am getting (most of it was link spam) and coded tiny plugin that deals with exactly that.

Aside from occasional need to update black-list I now get ~2-3 spam comments daily.

by Rarst on April 16, 2009 at 10:44 am. Reply #

Dealing with spam is easy if initial setup is done right (no, enabling Akismet is anything but doing it right).

1. Whitelist known commenters, moderate all first comments.
2. Look what type of spam you are getting, choose/find/code solution that is most effective with dealing exactly such spam.
3. Repeat 2 if type of spam changes.

When my blog got to 100-150 spam comments a day I spent few hours looking through what spam I am getting (most of it was link spam) and coded tiny plugin that deals with exactly that.

Aside from occasional need to update black-list I now get ~2-3 spam comments daily.

by Rarst on April 16, 2009 at 6:44 am. Reply #

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